How do I decide who to call?
Please click on the “Who We Are” tab to read a brief bio about each of our practitioners. Contact one that seems like a good fit and arrange a time to chat on the phone to express your concerns, learn more about their approach and determine whether or not you’d like to proceed with counseling.
Do you accept insurance?
In order to provide you with a customized experience, we have chosen not to directly accept insurance at this time. We feel this allows us to make the right decisions for you. We have found that many clients prefer to pay privately, in order to keep their diagnosis confidential and protect their privacy with their insurance company or employer.
What can I expect at my first appointment?
During the first appointment, we will talk about why you are seeking services, any pertinent background, and any special concerns. Then, we’ll determine the best course action for treatment and/or evaluations and thoroughly explain the process.
What are your fees?
Fees vary by pracitioner. We recommend you contact your insurance company ahead of time to determine what portion they will cover. Therapy is an investment in you.
How many appointments will it take for me to resolve my concerns?
It depends upon the nature and severity of your concerns. Some concerns are able to be resolved with a minimun of visits. However, long-term concerns or trauma require a significant commitment to therapy in order to resolve.
How do I schedule an appointment?
Each practitoner manages their own schedule and will guide you in the best way to schedule an appointment.
What is an evaluation and how does that work?
An evaluation is any type of psychological testing or assessment used to measure functioning (such as IQ) or ascertain underlying concerns (such as anxiety). Usually, we meet to gather information and then schedule testing sessions. Following the testing, we interpret the test results and develop recommendations to help you be more successful. Recommendations can include counseling, school accommodations, resources etc. We’ll meet to review your results, any diagnoses and recommendations. You will also receive a comprehensive report with results and recommendations.
What are your fees for testing?
We prefer to be upfront about our fees, so you are not surprised by any non-reimbursable costs. Many insurance companies do not cover psychological testing, or only cover a portion of the costs. We are happy to provide you with a billing statement if you intend to submit our fees to your insurance. We recommend you contact your insurance company ahead of time to determine what portion they will cover.
Questions you might ask your insurance company –
- Is the cost of psychological testing covered?
- Is there a deductible?
- What portion will be reimbursed?
- Is a referral needed from a primary care physician?
- Is pre-authorization required?